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We read every message. Replies within about three working days, faster if it’s broken.

10–4000 characters. Be specific — it helps.

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Response times

We’re a small studio in Central European Time. Messages sent Monday to Thursday get a reply the same week; weekend messages on Monday morning.

Urgent abuse or safety issues are triaged first, regardless of time of day.

Legal entity

inithouse.com s.r.o.

Prague, Czech Republic

Company registration details available on request to general or privacy enquiries.